Shipping policy

Shipping Policy

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Domestic Shipping Rates and Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard shipping typically takes 3–7 business days. Expedited options are available at an additional cost.

Local Delivery
Free local delivery is available for orders over $50 within [specify location].
Deliveries are made from [days of week and time window]. We will contact you via text message with the phone number you provided at checkout to notify you on the day of our arrival.

In-Store Pickup
You can skip the shipping fees with free local pickup at [store address]. After placing your order and selecting local pickup at checkout, your order will be prepared and ready for pick up within 1–2 business days. We will send you an email when your order is ready along with instructions.

International Shipping
We offer international shipping to most countries. Shipping charges and delivery times will be calculated and shown at checkout.
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are not responsible for these charges if they are applied and are your responsibility as the customer.

How Do I Check the Status of My Order?
When your order has shipped, you will receive an email notification with a tracking number you can use to check its status.
If you haven’t received your order within [X] days of receiving your shipping confirmation email, please contact us at [support email] with your name and order number.

Shipping to P.O. Boxes
Some carriers have limitations around shipping to P.O. Boxes. We recommend using a street address if possible.

Refunds, Returns, and Exchanges
Please refer to our [Return Policy] for information on how we handle returns and exchanges.